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FAQ

Dúvidas?

WHAT’S WOME BOX?

It’s the easiest way to try new wines! Every month you receive a WOME Box at your address with 4 new wines. You also receive curiosity-driven information about the wine, producer and even grape variety. We want you to know exactly what makes our wines so unique.

WHAT DO I GET IN A WOME BOX?

Every WOME Box contains 4 bottles of wine and small curiosities about their history to maximise your experience every time you pop the cork.

WHAT DO I HAVE TO DO TO RECEIVE A WOME BOX?

Easy! Just fill out the subscription form and relax… the magic will happen every month!

IS THERE A MINIMUM PERIOD FOR SUBSCRIPTION?

Not at all. You join whenever you want and leave whenever you feel like it. However, we believe it’ll be hard to pass up on the monthly experience after you’ve had a taste of it!

WHEN IS MY WOME BOX DELIVERED?

Subscription renewal is processed on the 1st of every month. We ship your WOME Box as soon as payment has been confirmed.

WHERE DO YOU SEND THE WOME BOX?

We’ll send it to the address where you are… at home, the office or a holiday house, in Portugal and Europe.

CAN I GIFT SOMEONE A WOME BOX?

That’s a great idea. Your friends will definitely love it! All you have to decide is how many months you want the WOME Box gift to last.

HOW CAN I CANCEL MY SUBSCRIPTION?

You can cancel your subscription directly in your account on the site. If you encounter any difficulty, we’re available at info@wome.pt.

CAN I CHANGE THE FREQUENCY OF MY SUBSCRIPTION? CAN I SKIP A MONTH?

Yes, and yes. WOME Box is highly adaptable.

CAN I CHANGE MY DELIVERY ADDRESS?

Of course. You’ll find that option in your account – personal data management.

CAN I CHANGE THE PAYMENT METHOD?

Yes, you can. You’ll find that option in your account – payment method management.

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